Expert-to-Expert IT Assistance

Easy Access to IT Assistance with Technologies, Tools, and Best Practices

IT expertise can be just a call or email away. GreenPages offers fast access to expert IT support specialists to augment the skills and experience of your staff. GreenPages’ Expert-to-Expert IT Assistance services support a wide variety of technologies from leaders including VMware, Cisco, and others.

Expert-to-Expert IT Assistance comes with 24×7 coverage to support your IT team when you need it most.

Expert-to-Expert IT Assistance Offers Organizations:

  • Virtualization support on new tools, capabilities, and best practices
  • Answers to complex questions about virtual environments
  • Assistance on how to best operate, manage, and upgrade systems
  • Advice on configuring and managing entire virtual environments including VMs, networks, and storage systems
  • Recommended methods for DR, backup, security, monitoring, and performance management
  • IT support during bug fixing and troubleshooting cycles
  • Elimination of VM sprawl and other common challenges in virtual environments—before they happen
  • Access to GreenPages’ IT support specialists—proven experts on virtualization, network, and storage technologies

GreenPages’ support experts help organizations accelerate virtual system and technology initiatives—no matter where your IT environment is on the adoption curve.

Even if an organization has had virtualized systems in place for years, our action plans and recommendations help evolve environments more quickly, with less wasted effort and investment. GreenPages’ virtualization support experts can augment any IT staff at a moment’s notice. Our experience measuring, baselining, and analyzing existing VMware deployments quickly and accurately translates into superior results for modern business.

GreenPages’ Expert-to Expert IT Assistance Options

  • 24×7 coverage
  • Telephone & email access
  • Contact Center voicemail services which will open a ticket to ensure 1-hour response, 24×7
  • After-hours critical assistance
  • Next-business-day response on non-critical, after-hours calls

GreenPages’ VMware Credentials (2009-Present)

  • VMware’s Solution Provider of the Year
  • VMware’s Desktop Virtualization Partner of the Year
  • VMware’s Virtualization of Business Critical Applications Global Partner of the Year
  • Member of VMware’s Partner Technical Advisory Board
  • Member of VMware’s Partner Advisory Council