GreenPages provides onsite IT support necessary for a high quality, comprehensive program that complements our Managed IT Services and is customized for the specific needs of client business and budgets.
Onsite IT support teams are familiar with client business and IT infrastructure and are available to ensure IT environments are running at optimum levels. Also, GreenPages provides clients with technicians who perform regularly scheduled onsite visits to provide quality technical service.
GreenPages Onsite IT Support Teams include:
- Technical Account Manager—responsible for overall technical quality of service, planning services, and reviews; also acts as team lead for all GreenPages managed support services
- Primary Support Engineer—knows client business needs and systems and acts as trusted resource for clients
- PC Specialists—understand system and user environment and work with the Primary Engineer and GreenPages IT Help Desk
- Extended Engineering Team—GreenPages engineers with a diverse array of IT skills, on call for special needs and project services